Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers If you require RPL Kits with comprehensive benchmarking
and assemble engineering components MEM12007 Mark off/out structural fabrications and shapes If you require RPL Kits with comprehensive benchmarking
Core units MSAENV272 Participate in environmentally sustainable work practices MSAPMOHS200 Work safely MSS402001 Apply competitive systems and practices MSS402051 Apply quality standards MSS402080 Undertake root cause analysis Elective units MSS402002 Sustain process improvements MSS402010 Manage the impact of change on own work MSS402031 Interpret product costs in terms of customer requirements MSAPCII295 Operate manufacturing equipment MSAPCII296 Make a small furniture item from timber If you require RPL Kits with comprehensive benchmarking
Each LLND Kit is licensed for one RTO only
select and induct staff SITXCCS008 Develop and manage quality customer service practices If you require RPL Kits with comprehensive benchmarking
Session Plan-MEM09010 Create 3-D models using computer aided system ELICOS Placement Test Units of competency ICTSAS305 ProvideOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these